IF ‘RISK-TAKER’ OR ‘CHANCE-IT’ IS SELECTED:

• The hirer will have to pay the daily rental rate for each day the vehicle is being repaired
• The excess amount will be pre-authorised on the hirer’s credit card at the start of the rental
• Any costs to repair damage caused by a third party may not be recoverable as insurance is not compulsory in New Zealand and Australia
• The excess must be paid at the time of the accident regardless of cover provided by an independent travel insurance policy
• No cover is provided for glass damage. Windscreen damage is most common: the average cost of windscreen replacement is $350 and windscreen chips $75

	Standard Protection	Midway Protection	Protection Plus
Cost per day	included in daily rate	$20	$30
Bond / Liability	$3000	$1500	$0
Single Vehicle Write Off/Roll-Over	Full Costs	Max. $10 000	$0
Windscreen: repairs and replacements	Renter pays*	Renter pays*	One front windscreen
Tyres: repairs and replacements	Renter pays*	Renter pays*	Two Tyres

Protection Plus
Protection Plus & Midway Protection is payable to a maximum of 50 days for all Vehicles.
Protection Plus includes one front windscreen and two tyres.
If the Protection Plus excess reduction option has been chosen a credit card imprint of the Hirer’s credit card will be taken as security in case of a breach of any terms in this Agreement or any administration fees in respect of infringement notices.

Full Responsibility
At all times the Hirer is fully responsible for all costs, fees, damages or expenses for:

1. Damage caused where the terms of this Agreement have been breached.
2. Damage caused due to Vehicle use in contravention to clause 11, 21 or 24 of this Agreement.
3. Damage caused to the Vehicle by not driving in a prudent and cautious manner.
4. Damage caused to the Vehicle by driving on unsealed roads or beach driving.
5. Damage caused to the Vehicle in any way by part or total water submersion including in flood water, river water, salt water, or any other source of water.
6. Damage caused to the Vehicle by the Hirer’s willful conduct or reckless e.g. sitting or standing on the bonnet or roof of the Vehicle.
7. Damage caused to the Vehicle due to use of incorrect or contaminated fuel.
8. Damage caused due to the use or misuse of snow chains.
9. Damage or loss caused to any personal belongings.
10. Damage to the awning, overhead (roof) or under-body of the Vehicle.
11. Damage caused to the Vehicle because the Hirer has failed to perform tyres checks and maintain all fluid and fuel levels or failed to immediately rectify or report to us any defect of which you become aware.
12. All costs to replace keys which have become lost, broken, damaged, stolen or of retrieval of keys which been locked in the Vehicle, or where the Vehicle has been stolen due to it being unlocked.
13. Loss or damage caused where it is deemed by local authorities to have been careless or willful in failing to comply with any legislation or regulation controlling vehicular traffic, resulting in damage to the hired Vehicle and/or Third-Party Vehicle or any other property.
14. Damage caused by the Hirer’s failure to take reasonable measures for the safety of the Vehicle, its parts or accessories, or failure to comply with all restrictions on the use of the Vehicle or otherwise abuse or misuse of it.
15. The cost of recovering the Vehicle in the event it becomes stuck or bogged in wet ground, sand or mud.
16. Damage to or loss of personal belongings of the Hirer or any other person within the Vehicle.
17. This clause 27 and 25 of this Agreement (Rental Terms & Conditions) shall survive the termination of this Agreement.

 

The cover provided by each option is set out below. The All-Inclusive option includes every item in this list.

Coverage	Standard Liability	Partial (Reduction Option #1)	All Inclusive (Reduction Option #2)
Single Vehicle Accidents	No	No	Yes
Windscreen Cover	No	No	Yes
Window/Glass damage	No	No	Yes
Tyres	No	No	Yes
Roof	No	No	Yes
Underbody	No	No	Yes

Please refer to Spaceships Terms and Conditions for full information on Bond/Excess Reduction Options. The cover provided by each insurance option is set out below. No means not covered and yes means it is covered. Spaceships recommend travelling with complete peace of mind. You have travelled a long way so why let the unknown risk spoiling your holiday in Australia. This is why Spaceships have created the all-inclusive campervan rental insurance package – now you can travel with complete peace of mind for only $30 extra per day. If someone else flicks a stone up and cracks the windscreen this will cost you $500 alone to replace!

The Customer understands that:

• The Vehicle is insured for third party vehicle and property damage only (we do not cover single vehicle accidents)
• The Customer will have to pay an excess in respect of any damage incurred whilst in the Customer’s possession;
• The excess may be reduced by taking out Excess Reduction coverage (see below)

Any Excess Reduction is void, and the Customer will be responsible for the total cost of any damage (as per Clause 11,12, 14, 15, 17, 18, 19) if the Customer breaches any of the conditions on the terms and conditions.

If no Excess Reduction Option is taken, the Customer is responsible for the first AU$3000.00 of the cost of damage

You are required to take one of the following Excess Reduction Options

	Daily Charge	Bond & Liability	Front Windscreen & Tyres	Extra Driver
Standard liability	$0	$3,000	NO	NO
Liability C	$20	$1,000	YES	NO
Fast Track Package	$30	$500	YES	YES

SINGLE VEHICLE INCIDENTS: In the event of a single vehicle incident, the following excess will apply to your rental:

• Standard Liability: $4,000
• Liability C: $3,000
• Fast Track Package: $2,000

The excess applies in respect of each claim, not rental.

The excess is applicable regardless of who is at fault and must be paid at the time the accident report is completed, not at the completion of the Rental. The excess will be refunded only if Awesome is successful in recovering the cost of the damages from the third party. Please note that third party claims can take months or even years to resolve.

Damage includes any and all damage to third party property, damage to the rented Vehicle including windscreens, tyres, towing and recovery costs, theft, fire, break-in or vandalism. This also includes the cost of the daily rental rate for the period the Vehicle is off fleet for repair.

If you choose Standard Liability or Liability C and Fast Track package Options, please note the following:

The excess/Bond is will need to be paid by cash or put onto your credit card for the duration of the rental. If the bond is paid by cash, our depots do not keep cash on the premises and are unable to refund bonds as cash. Any cash bond due for return will be transferred into a bank account nominated by the hirer. Any bank fees associated with this are to borne by the hirer).

All Camperman vehicles also have Compulsory Third Party insurance cover. CTP is mandatory in all States and Territories and provides compensation for bodily injuries caused by vehicles. It does not provide cover for any damage to the vehicle.

SECURITY DEPOSIT/BOND: A deposit of $500.00 will be taken at the point of pick-up for all drivers 19 years and over. This payment will be held as a bond for all accidents, damage, cleaning fees and administration charges for traffic violations. If the HIRER has multiple accidents during the hire, then a new SECURITY DEPOSIT/BOND will be required after each accident.

For security purposes, only a credit card or debit card with credit functions can be used to provide a security deposit. The credit card holder must be present and able to sign for the security deposit upon vehicle collection. The credit card holder is jointly and severally liable for all damage to the rental vehicle.

SECURITY DEPOSIT/BOND RETURN: The Security deposit is fully refundable when the vehicle is returned to the correct location in a clean and undamaged condition. The security deposit will be returned to your credit card within two weeks after the completion of your rental.

However, if the terms of the Rental Contract are breached and the security deposit is insufficient to cover the damage then the HIRER will be liable for any extra cost. If the vehicle is returned with any damage, or has been involved in an accident, whether the fault of THE HIRER or not, the SECURITY DEPOSIT/BOND will be retained by CAMPERMAN until the full cost of the damage is determined, or the claim has been settled by the Third Party’s Insurance Company.

The SECURITY DEPOSIT/BOND will then be returned to THE HIRER in full if it is determined that there is no liability to the third party under Australian Motor Vehicle Laws and/or with Australian litigation. Please note that Third Party claims can take months or even years to resolve. CAMPERMAN cannot force the destiny of these claims, it is up to our Insurance Company and the Third Party, be they insured or not.

SINGLE VEHICLE ACCIDENT: Single Vehicle accidents are defined as any damage that is done to the vehicle when no other vehicle is involved, or when the accident is with another vehicle, but THE HIRER cannot provide CAMPERMAN with the driver’s licence, name or the registration number of the other vehicle. Examples of single vehicle accidents include such things as running into trees, guide posts or animals, whether intentionally or not.

Collision with animals are a single vehicle accident, as too is overturning the vehicle, or any other damage done to the vehicle for any reason when no other vehicle is directly involved. A single vehicle accident carries an additional $250.00 SECURITY DEPOSIT/BOND to be charged against THE HIRER’s credit card at the time of the accident.

OVERHEAD DAMAGE OR UNDERCARRIAGE DAMAGE: this is not covered under insurance and the HIRER is liable for all costs in relation to damage and repairs both to the vehicle and third party claims including property.

CREDIT CARD: is unable to provide a credit card to use for the security deposit, THE HIRER must complete a ‘Cash Deposit Application’ form PRIOR to the collection date. The form is available from CAMPERMAN Head Office or via download from the Camperman Australia website.

PROTECTION PLUS:
$15 per day reduces liability to $1000 (Maximum amount payable $450/ 30 days rental).

MAXIMUM PROTECTION PACKAGE:
$20 per day reduces excess to $400 which includes 1 Front Windscreen and 2 Tyres (Maximum amount payable $600 / 30 days rental)

Loss of Bond is paid where:

A) Vehicle is used on unsealed roads
B) Driver is under the influence of drugs or alcohol
C) Damage is above the drivers head line, under body damage or damage caused while reversing
D) Driving from Dusk till Dawn
E) Disobeying Road Rules

Damage caused in Single Vehicle accident and accidents involving animals carries an excess of $3000. This cannot be removed. Single Vehicle accidents are defined as any damage that is done to the vehicle when no other vehicle is involved, or when the accident is with another vehicle, but the hirer cannot provide Calypso Campervans with the driver’s licence, name or the registration number of the other vehicle. Examples of single vehicle accidents include such things as running into trees, guideposts or animals, rolling the vehicle whether intentionally or not.

SECURITY DEPOSIT (BOND)
Upon the Customer signing the Rental Agreement, the Security Deposit (Bond) will be pre-authorised by Credit Card only for the EXCESS amount agreed by the customer. Provided the Customer is not in breach of the Rental Agreement and Vehicle is returned in a clean and undamaged condition, the Company, at its sole discretion, may retain any monies from the security deposit (bond) to compensate for any loss arising from a breach of the Rental Agreement by the Customer.

INSURANCE:
The Vehicle is insured against damage but excluding damage to windscreens, under body, overhead and tyres which shall be replaced or repaired at the expense of the Customer. All insurance claims are subject to an excess and any excess must be paid by the Customer within seven days of any event giving rise to an insurance claim. The Customer is liable for any damage caused by abuse or misuse of the Vehicle or arising from any circumstances which could have been reasonably foreseen by the Customer, which causes damage to the Vehicle or the property of any third party. The Customer indemnifies the Company against any loss arising from damage caused by third parties, which if caused by the Customer would be recoverable by the Company. Personal injury is insured under the statutory third party insurance and cover is limited to the terms of that insurance. The Customer shall reimburse the Company for any loss arising from a vitiation of any insurance policy due to the acts or omissions of the Customer. No property of the Customer is insured at any time by the Company and the Company shall not be liable for such loss, however incurred.